Microsoft: Late to Hosted CRM (Line56)

Hosted CRM is set to debut next year; Microsoft chasing, not leading, this particular e-business curve

SAP Acquires Praxis (Line56)

SAP has acquired erstwhile partner Praxis for an undisclosed sum, preparing a stronger customer relationship management (CRM) and e-commerce play for small and medium-sized businesses (SMBs). Terms of the deal were not disclosed.

An Unpredictable CRM Market (Line56)

Choosing a CRM vendor has gotten more difficult; getting the market's diversity to work for you