Will the Third Wave Be the Charm for SAP CRM On Demand? (AMR)

SAP is making good on its promise for the last of three predetermined waves of quarterly development for the SAP CRM on-demand product. First announced in February of 2006, SAP finally jumped into the software-as-a-service (SaaS) ring. The first wave mainly addressed a limited footprint covering account and contact management functions, but at the same time SAP outlined a fairly aggressive development strategy to broaden the service to three modules by year end.